Secrets of a Secret Shopper
A Workshop by Cynthia Lopynski (Director of Engagement, The Northern Virginia District)
About this Workshop
Ever wonder how guests are experiencing your church? The Northern Virginia District offers churches the opportunity to have a mystery worshipper attend worship, online or in person, and provide feedback on their experience. Listen in as we talk with one of our mystery worshippers about how guests are feeling about the hospitality they are offered.